Will Hopkins

Reading and Writing on the Web

Andrew's Hot Chocolate: Lovely Users [not]

preppeller:

Almost all of the email we receive is from absolutely lovely users who are very happy for our help, some is even just email praising Alfred or praising what we have done. Every so often, you have to support slightly difficult users. As you all know, I take great pride in Alfred and how I look…

This is a great example of quality customer service (one reason I chose Alfred) even in the face of ass-hattery, as well as a great example of how not to ask for customer service. In the words of Wil Wheaton, “Don’t be a dick.”

  1. therocketship reblogged this from preppeller and added:
    LOL HAHAHAHAHAHA FUCK YOU, RUDE USERS.
  2. darrinrich reblogged this from preppeller
  3. dannymcc reblogged this from preppeller
  4. timdehring reblogged this from preppeller and added:
    us developers can filter out their emails.
  5. willhopkins reblogged this from preppeller and added:
    great example of quality customer service (one reason...chose Alfred) even
  6. preppeller posted this